Send us your queries using the form below and we will get back to you with a solution.
I have been assigned a job as a vendor, can I still pre-translate the files using MT?
What is the right way to accept a job invitation?
What is the right way to complete a job?
What if the client still hasn’t provided feedback on a project I’ve completed recently?
How does the automatic Quality Assurance feature work in the Editor?
Where should I send the completed test?
The link to the testing page is not accessible
I was invited to complete a test, but I am not interested in the project
Why is there so little information in the project description?
What if the client uses the testing procedure to get translations for free?
Can I use machine translation in a client’s project?
What if I found issues with the project after having already started work?
What if I disagree with the client’s feedback?
What if the client refuses to pay?
How can I improve my search engine ranking and position on the Smartcat Marketplace?
How and when will I receive the test results?
What is the deadline for completing the test?
Why is the client’s name not shown in the invitation email?
Can I share the test materials with a colleague so she can also pass the test?