You had violated the Supplier Agreement and had broken the job quality requirements for several times. Your profile was previously hidden from the marketplace (we have informed you about it earlier) because we have to provide high quality services, expected by our Clients.
Freelancers whose profile was hidden cannot receive invitations to new projects from Smartcat customers.
However, they’re still able to:
- Work for clients who previously hired them and are satisfied with the quality of their work
- Use the Editor to work on projects they got from customers outside of Smartcat
- Invoice their current clients
- Receive payment for projects they have completed
Smartcat does not compensate the jobs done before and after the date your profile was hidden, because of bad quality of these services.
Contact your clients via chat to ask all the questions about the actual project statuses and payments.
