Understanding Collaborative Workspaces on Smartcat

Different subscription plans on Smartcat come with different collaboration privileges across workspaces. Understand what’s what in this brief article!

Workspaces on Starter and Unite plans

You can have as many workspaces as you want on Starter and Unite plans, but Smartwords cannot be shared among different workspaces. When you subscribe to one of these plans, Smartwords are added to your chosen workspace immediately but they can only be used in this specific workspace – they cannot be used across multiple workspaces. This means if your organization has other Smartcat workspaces, they do not have access to these workspace-specific Smartwords.

Collaborative workspaces on the Enterprise plan

A subscription to the Smartcat Enterprise plan enables you to enjoy multiple workspaces with subscription features and share the same Smartword balance between all workspaces of the organization. We call these workspaces Collaborative Workspaces. Our support team manually activates your subscription for the workspaces that you specify within your organization.

We understand that your organization may have numerous Smartcat workspaces but need only a few of them. This is why we offer to share your organization’s Smartwords balance with only your selected workspaces. Depending on your request, we can either add Smartwords to your organization's balance or divide the Smartword amount between the workspaces.

Before final agreement via a HubSpot subscription form, your account management team is to specify how your Smartwords are to be allocated, according to your preferences.

Frequently Asked Questions 

Can a company on a free plan have only one workspace?

Any company, regardless of plan, can have an unlimited number of workspaces connected to a single parent organization in Smartcat. However, on Starter or Unite plans, a Smartword balance cannot be shared between workspaces – limiting collaboration between different teams — compared to the Enterprise plan. Smartwords on Starter and Unite plans are workspace-specific.

 

 

Did this article help you find the answer you were looking for? If not or if you have further questions, please contact our support team.

Was this article helpful?

Do you need a human-assisted guidance? 🙌

Request a demo